Home > Return Policy > I want a refund for the DVDs that I ordered.

I want a refund for the DVDs that I ordered.

We stand by our 1-year money back guarantee. If you ordered a package that includes physical DVDs, please return them to: 

TTAV Global
4610 Prime Parkway
McHenry, IL  60050
 
Your refund will be processed as soon as the returned package is received. To expedite the processing of your refund, you can contact customer support at https://support.thetruthaboutvaccines.com/submit_ticket and provide us the tracking number as proof that the package is on its way back to us and we can process your refund as soon as receipt of returned package is received.

We will not be able to process a refund without a returned package or a return tracking number to verify the return.